INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What types of outdoor tents do you offer?

We offer a variety of high-quality outdoor tents designed for camping, hiking, festivals, and other outdoor activities. Our tents prioritize durability, weather resistance, and ease of setup.


2. Do you ship nationwide?

Yes, we ship to all 48 contiguous U.S. states. Currently, we do not ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO addresses.


3. How long does shipping usually take?

Standard shipping typically takes 5–10 business days. Expedited options are available at checkout.


4. Can I track my order?

Yes, once your order ships, you will receive a tracking number via email to monitor your shipment.


5. What is your return policy?

We accept returns of unused, undamaged tents in original packaging within 14 days of delivery. Please review our full Refund and Returns Policy for details.


 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS